ICT Consultancy Unit
Our Work Process
We deliver business value to customers through a combination of process excellence, quality frameworks and Service Delivery innovation. The core motivation is defining Service Excellence in Technology driven business solutions.
We begins with a review of the IT environment at the organization, to assess its adequacy to the support the current operations of the business and to implement the gaps with regards to best practice.
We optimize your technology, supporting better business outcomes, through our services-led approach. Our consulting, cloud, technical and support, and managed services help you drive and manage innovation. We offer broad technology expertise in a range of verticals. Combined with our strategic partnerships and robust services portfolio, we can help you achieve your digital transformation objectives
What We Do
Define Africa IT Services support services focuses on providing fast, superior, reliable and customizable IT Support services for you to focus on business-critical functions by leaving part or all of your IT support needs under the wings of a single trusted service provider.
Asset Management
If assets are organized in categories, works can easily be tracked for the full life cycle, a complete history of work orders, associated work orders, budgets, and invoices are stored in a central, searchable database.
IT Support
Define Africa IT Services support services focuses on providing fast, superior, reliable and customizable IT Support services for you to focus on business critical functions by leaving part or all of your IT support needs under the wings of a single trusted service provider.
ICT Project Management
Technology transitions sometimes can be confusing and tedious. At Define Africa Limited, we take transitions with the seriousness they deserve. We help you design and implement all of your IT related projects.
Business Technology Solutions
We provide a wide range of Business Technology solutions to enable businesses take full advantage of the existing technology trends in maximization output.
IT Security and Infrastructure
The system of hardware, software, facilities and service components that support the delivery of business systems and IT enabled processes are backbone to delivery of seamless customer service and business growth in the 21st century.
Consultancy
As businesses, depend more and more on technology to promote and deliver their products to market, so the benefits of adopting Best Practice IT Service Management. Define Africa help desk will utilize the help desk.
Why Choose Us
Define Africa enables customers to focus their resources on their core business and value delivery while ensuring that their critical long haul and regional network assets have experienced, qualified people available to provide optimal response/repair times during events requiring emergency response.
Company Profile
View our Company Profile and get to know all of the services offer.